1. Information About Us
Geospatial Insight understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Geospatial Insight.
Registered address: Coleshill House, 1 Station Road, Coleshill, B46 1HT
Email address: [email protected].
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.1.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
- The right to access the personal data we hold about you. Part 10 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. Part 6 explains more about how we use your personal data, including automated decision-making and profiling.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect?
We may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table.
| DATA COLLECTED | HOW WE COLLECT THE DATA |
| Identity information: first name, last name | We collect this information from how you interact with us, this can be through providing purchase orders or invoices, requesting a quotation, browsing or interaction with our website or through other business activities, such as events and networking. |
| Contact information including email address, telephone number | |
| Business information including business name, job title, market sector | |
| Marketing information: marketing preference, service communications preference, job title, industry sector | |
| Technical information: internet log information | |
| Profile information including purchase history | We collect this information for previous orders to allow us to assess a client’s purchase history enabling us to support with future products and services |
| Data from third parties including contact information and business name | We receive lead information from our partners for whom we are the official distributers of software and/or data |
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
| MODE OF COMMUNICATION | WHAT DATA WE USE | OUR LAWFUL BASIS |
| If you visit our website | We collect and process technical data to help us understand how you are using and navigating our site | It is in our legitimate interest to use personal data in such a way to ensure that we provide access to our site in a secure and effective way. |
| If you use the interactive features on our website | We collect technical data and the personal data that you provide when making an enquiry or requesting information. | It is in our legitimate interest to use personal data in such a way to ensure that we can respond to your enquiries and provide access to our site. |
| If you purchase our products and/or services | We collect and store personal data they you supply to ensure we can supply our services. | It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we have with you for our services. |
| If you have a general enquiry or need support with our services | We collect the personal data that you provide when making an enquiry | It is in our legitimate interest to collect this personal data so we can help you with your enquiry and provide a good standard of customer service. |
| Hosting and managing events or webinars | Occasionally we host events and webinars for the purpose of promoting our business. If you register for or attend one of our events we may use personal data to record your attendance at the event and for related record-keeping purposes | It is necessary for us to use your personal data in this way to perform our obligations in accordance with any agreement that we may have with you where you have signed up to attend an event or webinar. We may also send you communications that may appeal to you after the event or webinar. |
| Direct marketing | We use your personal details to send you marketing communications by email | It is in our legitimate interest to use your personal data for marketing purposes, for example to decide what marketing content we think may appeal to you. |
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. Further information about our data retention periods may be obtained by emailing us at [email protected].
8. How and Where Do You Store or Transfer My Personal Data?
The security of all personal information is very important to us. We have taken the necessary and appropriate technical and security measures to safeguard personal data, which we review routinely.
The site may from time to time contain links to the websites of our partner networks, or other third party organisations. If you follow a link to any of these websites, we do not accept any responsibility or liability for the way they handle your personal data or their privacy practices. You should exercise caution and look at the Privacy Policy applicable to the website in question in order to be familiar with how such third parties will handle your personal data.
We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make Personal Information commercially available to any third party, but we may share information with our service providers for the purposes set out in this Privacy Notice. We will keep your information confidential and protect it in accordance with our Privacy Notice and all applicable laws.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We may sometimes contract with the third parties to supply products and/or services. If any of your personal data is shared with a third party, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 7 working days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Data Protection Officer):
Email address: [email protected]
Postal Address: Coleshill House, 1 Station Road, Coleshill, B46 1HT.
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available on our website. This Privacy Notice was last updated on 1 May 2024.